Table des Matières
Publicité
Les langues disponibles
Les langues disponibles
Quality /Service
Dear Customer,
We congratulate you on buying a JOY-iT® computer.
JOY-iT® PC systems are assembled in Germany* and are subject to strict quality controls.
Unfortunately defects can never be excluded 100 %, it may even occur that a component loos-
ens or is damaged during transportation.
The guarantee exclusively covers hardware which is originally assembled in the PC supplied
and not problems occurring as a result of upgrading or in connection with software.
Should you experience a defect please contact the dealer from whom you bought the system.
Some of our PC models are fitted with a transport protection which protects the graphics card
and the CPU cooler during transport. Before sending the PC back again, these have to be insert-
ed again, damages resulting from a missing transport protection or insufficient packaging are
not covered by the guarantee!
Please, without fail, enclose this page with the error description in your return shipment!
Please describe the error providing as many details as possible. Error descriptions such as de-
Failure: (Please tick)
Internet does not function, connected via
No sound / distorted
PC produces unusual sounds
casing
Not possible to install operating system
Was Windows pre-installed on your PC?
When does the error occur:
Other information about the problem:
.................................................................................................................................
..............................................................................................................................
Liability disclaimer: When doing repairs work, a test installation may be installed, the hard disk is
Please make your own backups of your data; we cannot bear any liability for loss of data.
®
Error description
fect or broken do not suffice to find the failure.
constantly
(*The components used may originate in other countries)
No image
LAN
PC peeps
Transport damage
XP
Vista
Other (please draw up below)
Yes
No
sometimes
after _______ minutes
deleted.
DVD does not function
WLAN
PC crashes / Blue Screen
hard disk is not detected
Windows 7
Windows 8
Publicité
Table des Matières
