12 | English
Maintenance and Service
Maintenance and Cleaning
Warning! Before any maintenance or cleaning, switch
the glue pen off.
For safe and proper working, always keep the glue pen
clean.
An inserted glue stick 6 may not be removed out of the rear
opening of the glue gun.
If the glue pen and the charger should fail despite the care tak-
en in manufacture and testing, repair should be carried out by
an authorised customer services agent for Bosch power tools.
After excess glue has hardened, it can be removed with a
blunt object. Do not use solvent for cleaning.
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the glue pen or the charger.
After-sales Service and Application Service
Our after-sales service responds to your questions concern-
ing maintenance and repair of your product as well as spare
parts. Exploded views and information on spare parts can al-
so be found under:
www.bosch-pt.com
Bosch's application service team will gladly answer questions
concerning our products and their accessories.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
Tel. Service: (0844) 7360109
Fax: (0844) 7360146
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
1 619 929 L00 | (16.11.12)
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Danger-
ous Goods Legislation requirements. The user can transport
the batteries by road without further requirements.
When being transported by third parties (e.g.: air transport or
forwarding agency), special requirements on packaging and
labelling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Dispatch batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the battery in
such a manner that it cannot move around in the packaging.
Please also observe possibly more detailed national regula-
tions.
Disposal
The glue pen, charger, accessories and packaging
should be sorted for environmental-friendly recy-
cling.
Do not dispose of the glue pen, battery charger and battery
packs/batteries into household waste!
Bosch Power Tools