been purchased or used by the consumer or user within the
EEA.
1.Legal Warranty
This SUSTECH product has a two (2) year warranty counting
from the date of delivery and/or purchase. During the above
timeframe, SUNSTECH shall be held responsible for any lack of
conformity of the product in relation to the contract in
accordance with the provisions of the Law for the Protection of
Consumers and Users, that shall entitle the consumer to request
the repair or replacement of the product, unless one of these
options is objectively impossible or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be
deemed to be disproportionate if it imposes unreasonable costs
on the seller. In order to determine this, the following shall be
considered: (i) the value of the product if there were no lack of
conformity; (ii) the relevance of the lack of conformity; and (iii) if
the other form of remedy could be carried out without major
inconvenience to the consumer and user.
To determine whether the costs are unreasonable, the costs
incurred by one form of remedy must be significantly higher
than the costs corresponding to the other form of remedy.
In addition, the consumer may choose between requesting a
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