PR OB L E M
WAT E R DIS P E NS E R
Dispenser will not
dispense water.
Water has an odd taste
and/or odor.
Water pressure is
extremely low.
ODOR S IN R E F R IGE R AT OR
Interior is dirty.
OPE NING/CL OS ING OF DOOR S /DR AWE R S
Door(s) will not close.
Drawers are difficult to
move.
L IGHT B UL B IS NOT ON
L ight bulb is not on.
Before You Call
CAUS E
•
Hous ehold water line valve is
not open.
•
Freezer door is not clos ed.
•
Ice & water filter cartridge is
clogged.
•
Water has been in the tank for
a period of time.
•
Unit not properly connected to
cold water line.
•
T ubing us ed in the hous ehold
water s upply and ins tallation
may affect water tas te and
odor.
•
Water has a high mineral
content.
•
Cut-off and cut-on pres s ures
are too low (well systems
only).
•
Revers e os mos is s ystem is in
regenerative phas e.
•
Interior needs to be cleaned.
•
Food with s trong odors is in
refrigerator.
•
Door was clos ed too hard,
caus ing other door to open
s lightly.
•
Refrigerator is not level. It
rocks on the floor when
moved s lightly.
•
Refrigerator is touching a wall
or cabinet.
•
Food is touching shelf on top
of drawer.
•
T rack that drawers s lide on is
dirty.
•
Light bulb is burned out.
•
Light s witch is s tuck.
•
No electric current is reaching
refrigerator.
(continued)
COR R E CT ION
•
Open hous ehold water line valve. S ee PR OB L E M
s ection ICE MAKE R IS NOT MAKING ANY ICE .
•
Ens ure that freezer door is clos ed.
•
Replace filter cartridge.
•
Draw and dis card 10 – 12 glas s es of water to fres hen
the s upply and completely rins e out the tank.
•
Connect unit to cold water line that supplies water to
the kitchen faucet.
•
For bes t res ults , us e copper tubing for water
connections .
•
Contact water treatment plant for help.
•
Have s omeone turn up the cut-off and cut-on
pres s ure on the water pump s ys tem (well s ys tems
only).
•
It is normal for a revers e os mosis s ys tem to be below
20 ps i during the regenerative phas e.
•
S ee Care & Cleaning Chart in Care and Cleaning
s ection.
•
Cover food tightly.
•
Clos e both doors gently.
•
Ens ure floor is level and s olid, and can adequately
s upport the refrigerator. Contact a carpenter to
correct a s agging or s loping floor.
•
Ens ure floor is level and s olid, and can adequately
s upport the refrigerator. Contact a carpenter to
correct a s agging or s loping floor.
•
Keep les s food in drawer.
•
Clean drawer, rollers , and track. S ee Care & Cleaning
Chart in Care and Cleaning s ection.
•
S ee Replacing Light B ulbs in Care and Cleaning
s ection.
•
Light s witch is located on s ide of refrigerator and
freezer liners .
•
S ee P R OB L E M s ection R U NNING OF
R E FR IGE R AT OR .
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