Precautions; Technical Support - Elgato Thunderbolt SSD Guide De L'utilisateur

Precautions

Your drive contains no user-serviceable parts. If it appears to be
malfunctioning, contact Elgato's Technical Support.
Do not expose this drive to temperatures outside the range of 5°C to 35°C
(41°F to 95°F); or to operational humidity beyond 5-80%, non-condensing,
or non-operating humidity beyond 10-90%, non-condensing. Avoid placing
your drive near a source of heat, or exposing it to sunlight (even through a
window), or in an environment that is too cold or humid.
The Elgato Thunderbolt™ SSD's warranty may be void as a result of
the failure to respect the precautions listed here.
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Technical Support

If you encounter any difficulties while installing or using the Elgato
Thunderbolt™ SSD or detect a problem with your drive, please contact
Elgato Technical Support via http://support.elgato.com. You can
submit a ticket electronically or via telephone.
Helpful information for support
When contacting Technical Support, it's best to be in front of your
computer and have the following information available:
•The Elgato Thunderbolt™ SSD serial number
(on bottom of unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer
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