Additional Support
Note: Your model number is 5421. You can find your serial number on the label of the Wireless MAXg
USB Adapter and on the side of the package. Write your serial number down. If you ever need to call
our Technical Support department, you will need this number to receive assistance.
Model Number
USR5421
1. Go to the User Guide on the Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide on the Installa-
tion CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product.
3. Submit your technical support question using an online form at http://www.usrcom/emailsupport
4. Call the U.S. Robotics Technical Support department.
Country
United States & Canada (888) 216-2850
Austria
07 110 900 116
Belgium (Flemish)
+32 (0)70 233 545
Belgium (French)
+32 (0)70 233 546
Denmark
+45 7010 4030
Finland
+358 98 171 0015
France
082 507 0693
Germany
01805671548
Hungary
01805671548
Ireland
+44 870 844 4546
Italy
848 80 9903
Luxembourg
+352 342 080 8318
Middle East/Africa
+44 870 844 4546
Netherlands
0900 20 25 857
Norway
+47 23 50 0097
Poland
Portugal
+351 (0)21 415 4034
Spain
902 117 964
Sweden
+46 (0) 77 128 1020
Switzerland
+0848 840 200
UK
0870 844 4546
For current support contact information, go to the following Web site: http://www.usr.com/support
Regulatory and warranty information are located in the User Guide on the Installation CD-ROM.
Voice
http://www.usr.com/emailsupport
http://www.usr.com/emailsupport/de
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/uk
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/fr
http://www.usr.com/emailsupport/de
http://www.usr.com/emailsupport/hu
http://www.usr.com/emailsupport/uk
http://www.usr.com/emailsupport/it
http://www.usr.com/emailsupport/bn
http://www.usr.com/emailsupport/me 9:00 –17:00, M-F
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/pl
http://www.usr.com/emailsupport/pt
http://www.usr.com/emailsupport/es
http://www.usr.com/emailsupport/ea
http://www.usr.com/emailsupport/de
http://www.usr.com/emailsupport/uk
Serial Number
Online
Support Hours
9:00 A.M. - 5:00 P.M., M-F CST
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
8:00 –18:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
9:00 –17:00, M-F
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