Whirlpool W10913647D Guide De L'utilisateur page 39

First try the solutions suggested here or visit our website at producthelp.whirlpool.com
If you experience
Ice and Water (cont.)
The water and ice
dispenser will not
operate properly. (cont.)
Ice bin is difficult to
remove from door.
The ice dispenser
jams while dispensing
crushed ice.
Water is leaking or
dripping from the
dispenser system.
NOTE: A few drops of
water after dispensing
is normal.
Ice continues to flow
from the dispenser.
NOTE: A few cubes
dispensed after releasing
the dispenser lever is
normal.
Water continues to
drip from the dispenser
beyond the first few
drops.
Water is leaking from the
back of the refrigerator.
TROUBLESHOOTING
Possible Causes
The refrigerator door or freezer
drawer is not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin
or ice is blocking the ice delivery
chute.
Ice level in bin may be high and
uneven from normal ice production
and augering of ice during
dispensing.
Crushed ice is blocking the ice
delivery chute.
The glass was not held under the
dispenser long enough.
The glass was not held under the
dispenser long enough.
The refrigerator has just been
installed.
The water filter was recently installed
or replaced.
There may be a loose water
connection.
The water line connections were not
fully tightened.
Recently removed the doors and
did not fully tighten water line
connection.
Close the door or drawer firmly. If it does not close completely,
see "The doors will not close completely" in this section.
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door. See the
"Remove and Replace Refrigerator Doors" section.
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
Dispense 2 to 3 glasses of ice, then try removing the ice bin.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the "Water and Ice Dispensers" section.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the "Water and Ice Dispensers" section
Check for water in bottom of refrigerator compartment, hinge
area, or by household connection in back of product.
See the "Connecting the Water" section.
See the "Remove and Replace Refrigerator Doors" section.
Solution
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