TROUBLESHOOTING
Symptom
Remedy
• Sound cannot be heard
• Reconnect the Android device.
during playback.
• Launch any media player application on the Android
• Sound output only from
device and start playback.
the Android device.
• Relaunch the current media player application or use
another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit.
(Page 32)
• If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
"NO DEVICE" or "READING"
• Reconnect the Android device.
keeps flashing.
• If USB connection does not work, connect the Android
device via Bluetooth or through auxiliary input jack.
Playback is intermittent or
Turn off the power saving mode on the Android device.
sound skips.
"CANNOT PLAY"
• Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
"ADD ERROR"
New station creation is unsuccessful.
"CHK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LMT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"UPGRADE APP"
Make sure you have installed the latest version of the
Pandora application on your device.
"CONNECT ERR"
Communication is unstable.
36
ENGLISH
Symptom
Remedy
"RATING ERR"
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
"THUMBS N/A"
Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERR"
You try to access from a country which Pandora is not
deliverable.
Station cannot be selected.
If "Explicit Content" in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
"NOT CONNCTD"
Link to the application is impossible.
"DISCONNECTED"
USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING"
• Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP"
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
"CH LOCKED LOCK CODE?"
The selected channel is locked. Enter the correct pass code
to unlock. (Page 14)
"CHAN UNSUB"
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. (Page 12)
"CH UNAVAIL"
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.