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Guarantee
On presentation of the guarantee certificate and purchase ticket, Twinny International B.V. gives a two-
year guarantee on the Twinny Load® bicycle carrier, counting from the date of purchase as listed on the
purchase ticket.
The guarantee consists of free repair or replacement of parts in case of material and construction errors.
Terms and conditions:
• The bicycle carrier must be assembled according to the supplied installation instructions.
• The bicycle carrier must be installed on the car according to the supplied use instructions.
• The bicycles must be placed and fixed on the bicycle carrier according to the supplied use
instructions.
• Any responsibility for personal injury and/or damage to properties and ensuing asset loss that are
caused by improper installation or improper use shall be excluded.
• There shall be no guarantee on defects that are caused by accidents, illegal and incompetent use of
the vehicle or defects of the vehicle on which the bicycle carrier is installed.
• The term of guarantee shall not be extended or renewed due to performance of guarantee activities.
• Repair or replacement of the product within the specified term of guarantee shall only be possible for
the original buyer in accordance with the purchase certificate.
• Claims should be submitted at the purchasing address listed on the purchase ticket. The bicycle
carrier, including all supplied components, must be left behind at this address.
• The buyer is responsible for the costs of returning and collecting the product and/or parts at the
purchasing address.
• The guarantee shall be cancelled if the bicycle carrier has been handled carelessly and improperly or
poorly maintained, such at the discretion of Twinny International B.V.
• The guarantee shall be cancelled if the serial number has been changed, damaged or removed. The
bicycle carrier must meet the technical specifications.
• Defects as a result of wear due to normal use, such at the discretion of Twinny International B.V.,
shall not fall under the guarantee.
Disclaimer
The guarantee does not cover materials not installed by Twinny Load® The manufacturer's liability
pursuant to the agreement is expressly limited to compliance with the guarantee obligations described
in this certificate. Any claim for damages, except those in respect of non-compliance with guarantee
obligations, is excluded. Taking into account the mandatory provisions of law concerning (product)
liability, more rights can never derived with respect to any business or consequential loss, or (personal)
loss of whatever nature, ensuing from defects to the materials or activities delivered by Twinny
International B.V.
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