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5. Guarantee

The VESUVIO FULL-INVERTER heat pump is guaranteed against all material and/or
manufacturing defects for 3 years as from the date of delivery.
The titanium exchanger is guaranteed against rust for 3 years as from the date of delivery.
The couplings exchanger are not covered by the warranty in case of impact or not properly
handling ( do not lift heat pumps with the couplings).
The exchanger is not covered under warranty in case of non-observance of wintering
procedure (ex burst by frost).
These guarantees are granted subject to strict compliance with the assembly and
maintenance instructions. The guarantee will not apply in the event of non-compliance with
these conditions.
No guarantee can be granted if the goods have not been paid for in full.
No repairs or replacements carried out under guarantee can result in any prolongation of
the said period of guarantee.
The purchase invoice must be forwarded with any claims under guarantee.
Under the terms of this guarantee, the sole obligation placed on AQUALUX is replacement
or repair free of charge, as AQUALUX sees fit, of the product or element found to be
defective by the competent AQUALUX department. All other costs must be met by the
purchaser.
To benefit from this guarantee, all the products concerned must be forwarded beforehand to
the AQUALUX after-sales department, whose approval is essential for all replacements or
repairs in workshop.
The guarantee does not cover visible defects. Does not cover defects or damage caused
by normal wear and tear, defects resulting from faulty assembly and/or misuse, or any
modifications made to the product without the prior written approval of AQUALUX.
Legal guarantee: provided that the purchaser is able to provide proof of a hidden
defect, the seller is required by law to make good all the consequences thereof
(article 1641 and seq. of the French civil code).
If the purchaser brings a claim before the courts, he must do so in a short time from
the date at which the defect is detected (article 1648 of the French civil code).
ECO PARTICIPATION (DEEE directive)
In accordance with the European Directive 2002/96/EC, and in order to reach a number of
environmental protection objectives, the following rules must be obeyed.
These objectives apply to waste from electrical and electronic equipment
(DEEE).
The pictogram attached to the product, the user manual and the packaging
indicates that the product is subject to this regulation. Consumers must return
the used products to the collection points provided.
By enabling the products to be recycled, consumers contribute to the
protection of our environment. This is an ecological gesture.
287 Ave de la Massane – 13210 SAINT REMY DE PROVENCE – France
commerce@aqualux.com / www.aqualux.com
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