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Troubleshooting
Problem
The brewing unit cannot
be opened.
Fill water tank R
lights up.
Fill water tank R lights
up even though there
is enough water in the
water tank.
Fill water tank R and
Descale Q are flashing
simulta neously and it is
not possible to prepare
drinks.
Descale Q lights up or
starts flashing.
Descale Q lights up
or starts flashing even
though decalcified
water has been used.
The quality of the crema
has deteriorated.
Water is dripping from
the brewing unit.
On the surface below
the cup stand there is
water.
The yellow Service
T DISC is damaged or
lost.
Cause
The brewing unit is still
locked.
There is not enough
water in the water tank.
The float in the water
tank is stuck.
The water tank is not
inserted correctly.
There is a fault on the
machine.
The appliance needs to
be descaled.
Even decalcified water
contains low amounts
of calcium carbonate.
The beverage outlet is
sticky or dirty.
Build-up of limescale in
the appliance.
The T DISC is damaged
or leaky.
The T DISC has not
been pierced correctly.
The piercing unit has
not been inserted
correctly.
This is condensation.
Solution
Wait until the Status LED S has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill the tank with cold, fresh water as far as
the max mark. Reinsert the water tank.
Clean the water tank and free the float.
Check that the water tank has been correctly
inserted.
Turn the machine off using the On / Off
switch, wait approximately 5 minutes and
turn the machine back on. If R and Q are
still flashing, please contact the TASSIMO
careline.
Descale the appliance. Please refer here to
the section Descaling.
Descale the appliance. Please refer here to
the section Descaling.
Clean the beverage outlet. Please refer here
to the section Cleaning.
Clean the brewing unit with the yellow
S ervice T DISC. Please refer here to the
section Cleaning.
Descale the appliance. Please refer here to
the section Descaling.
Do not use T DISCs that are damaged.
Only use each T DISC once.
Wait until the brewing stage has come to
an end and the appliance has cooled down.
Remove the T DISC and clean the b rewing
unit. Please refer here to the section
Cleaning.
Press the piercing unit into its holder using
both thumbs (until an audible click is heard).
Condensation may appear and is not caused
by any fault with the appliance. Wipe the
water away with a cloth.
The yellow Service T DISC can be requested
from Bosch Customer Services (item no.
00576836, contact information included at
the end of these instructions).
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