Troubleshooting - Acer Liquid Leap W1 Mode D'emploi

18 - Troubleshooting

Is there a video tutorial available?
Yes, you can view the video tutorial at
https://www.youtube.com/watch?v=kePL0CZ7MQE
I can't connect my Leap+ to my phone
Try closing Acer Leap Manager and turning off your Bluetooth
connection. Launch Acer Leap Manager and turnBluetooth on again.
My Leap+ has been disconnected from my phone
Tap the blue bar at the top of Acer Leap Manager and double-tap the
Leap+'s display to wake it.
If this fails to reconnect the Leap+ to your phone, please unpair the
device from Acer Leap Manager and pair the devices again.
I can't control music playback
Try launching Google Play Music or Apple Music and start playing a
song. Now you should be able to control the music playback from the
Leap+.
How do I wake my Leap+ up?
If you are having trouble waking your Leap+ up, try removing it from
the cradle and then replacing it.
If it has been fully charged or still has power, double-tap the screen.
I can't see the code
If your Leap+ is awake (screen is lit up) but you don't see a code, try
swiping the screen. If you see icons and/or activity stats but not a
code, you will need to perform a factory reset.
1. To factory reset your Leap+ swipe to the Apps screen.
2. Tap to enter the Acer Leap Manager carousel.
3. Tap on the settings icon (looks like a gear).
4. Swipe until you see Factory reset, tap on that and again to confirm.
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