Philips Sonicare elite e5000 Série Mode D'emploi page 13

Troubleshooting
This chapter summarises the most common problems you could encounter with your Sonicare.
Please read the different sections for more details. If you are unable to solve the problem, contact the
Philips Customer Care Centre in your country (see chapter 'Guarantee & service').
Problem
The Sonicare toothbrush does not work.
I feel a tickling sensation when I use the
Sonicare.
The brush head rattles when I use the
Sonicare.
The brush head chatters against my teeth.
Brushing seems less powerful.
The Sonicare gives off an unpleasant smell.
Solution
Recharge the Sonicare overnight. Make sure the socket is live when you
recharge the appliance.The electricity supply to sockets in mirror
cabinets over washbasins or shaver sockets in bathrooms may be cut
off when the light is turned off.
Make sure the brush head is attached correctly.
You may experience a slight tickling/tingling sensation when using the
Sonicare for the first time. As you become accustomed to brushing
with the Sonicare, this sensation will diminish.
The Sonicare should produce a gentle hum during operation.Tightening
the brush head nut can eliminate excessive rattling. If the rattling does
not stop, you may need to replace the brush head. Make sure you
remove the travel cap before switching the appliance on.
You can avoid this by keeping the brush head properly oriented, with
the brush head placed on the gumline at an angle of 30 to 40 degrees.
You may need to recharge the Sonicare.
The Easy-start feature may be active and needs to be deactivated (see
chapter 'Using the appliance').
You may need to clean the brush head.
You may need to replace the brush head.
Clean the handle, brush head and charger thoroughly (see chapter
'Cleaning').
You may need to replace the brush head.
ENGLISH
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