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Guarantee
SWITEL equipment is produced and tested according to the latest production methods. Carefully selected
materials and highly developed technology ensure perfect functioning and a long service life. The terms of
guarantee do not apply to the batteries or power packs used in the products. The period of guarantee is 24
months from the date of purchase.
All deficiencies related to material or manufacturing errors within the period of guarantee will be redressed
free of charge. Rights to claims under the terms of guarantee are annulled following tampering by the
purchaser or third parties. Damage caused as the result of improper handling or operation, normal wear and
tear, incorrect positioning or storage, improper connection or installation or Acts of God and other external in-
fluences are excluded from the terms of guarantee. In the case of complaints, we reserve the right to repair or
replace defect parts or provide a replacement device. Replaced parts or devices become our property. Rights
to compensation in the case of damage are excluded where there is no evidence of intent or gross
negligence by the manufacturer.
If your device does show signs of a defect within the period of guarantee, please contact the sales outlet
where you purchased the SWITEL device, producing the purchase receipt as evidence. All claims under the
terms of guarantee in accordance with this agreement can only be asserted at the sales outlet. No claims
under the terms of guarantee can be asserted after a period of two years from the date of purchase and
hand−over of the product.
Declaration of Conformity
To view the complete Declaration of Conformity, please use the free download facility on our
web site www.switel.com.
Hotline
In the case of technical problems, you can contact our hotline service, tel. 0900 00 1675 within Switzerland
(Swisscom fees at time of going to print: CHF 2.60/min).
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