Troubleshooting - Alcatel OneTouch BH50+ Guide D'utilisation

2. Remove the Bluetooth® connection to onetouch BH50+ on your
phone or other devices
3. Hold the button of "Volume up", "Volume down" and "MFB"
simultaneously
4. Headset will restart by flashing blue 3 times then goes into paring
mode automatically.
onetouch BH50+ Bluetooth headset is designed to work with Alcatel
Bluetooth devices. Due to large variability between different Bluetooth
devices from different manufacturers, interoperability between the
headset and non-Alcatel Bluetooth-enabled products is not
guaranteed.

Troubleshooting

I can hear crackling noise.
To receive the best audio quality, it is recommended to wear your
headset on the same side of the body as your mobile phone.
I can't hear anything in my headset.
• Ensure the headset is turned on and is properly charged.
• Ensure the headset is properly paired with the mobile phone.
• Ensure that the mobile phone is connected with the headset
– if it does not connect, either refer to the mobile phone's
Bluetooth menu or by pressing the MFB once (see "Using
Your Headset" and "Pairing Your Headset with a Bluetooth
Mobile Phone").
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