Problems and troubleshooting
SYMPTOMS
DVD
Playback doesn't start.
No picture.
No sound.
Picture is distorted during
CUE or REVIEW.
Stopping playback,
search, slow-motion play,
repeat play, or program
play, etc. cannot be
performed.
No on-screen display.
No surround sound.
The unit or remote
operation key is not
functioning.
Playback does not start
when the title is selected.
Audio soundtrack and/or
subtitle language is not
changed when you play
back a DVD.
No subtitle.
Angle cannot be changed.
"
" appears on the
screen.
REMOTE CONTROL
The remote control does
not function.
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP AND OPERATING ASSISTANCE, OR TO ORDER ACCESSORIES PLEASE CALL:
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
FOR INFORMATION ON OUR OTHER PRODUCTS, OR TO ORDER ACCESSORIES ONLINE, PLEASE VISIT OUR WEBSITE AT
POSSIBLE SOLUTIONS
•
No disc is inserted.
•
The disc may be dirty. Clean up the disc.
•
The unit cannot play CD-ROMs, etc.
•
TV/DVD selector is not set correctly.
•
Check the input selector of the amplifier is set properly.
•
The unit is in the Special playback mode.
•
Select the correct Audio Output position on AV amplifier.
•
The picture will be distorted occasionally.
•
Some discs may not allow some functions.
•
Select Display On.
•
The setup does not match your stereo system.
•
Turn off the unit and unplug the AC power cord for several minutes,
then replug it.
•
Check the Parental setup.
•
Multilingual language is not recorded on the DVD disc.
•
Some discs have no subtitles.
•
Subtitles are cleared. Press SUBTITLE.
•
Multi-angles are not recorded on the DVD disc.
•
The function is prohibited with the unit or the disc.
•
Aim at the remote control at the remote sensor.
•
Operate within Approx. 15 feet or reduce the light in the room.
•
Clear the path of the beam.
•
The batteries are weak. Replace the batteries.
•
Check the batteries are inserted correctly.
1-800-289-0980
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
www.orionsalesinc.com
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