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4)
TROUBLESHOOTING
Problem symptom
No soap dispensed on hands
Battery LED indicator flash
Low volume soap dispensed
soap leaks at bottom of housing
BEFORE INSTALLATION:
1. Provide vertical, clean and smooth mounting surface.
2 .Make sure there is enough room above dispenser to access cover lock key.
3. Ensure there are no obstructions below unit in sensor zone.
4 .Check operation of unit while holding in place by hand BEFORE permanent installation
INSTALLATION STEPS, TILE OR DRY WALL
1. Tape the installation template at the appropriate location on the mounting surface.
2. Drill four (4) holes at marked locations 6.4 mm diameter (01/4").
3. lnsert four (4) plastic anchors (supplied) into drilled holes; remove template (fig . 1).
4. lnsert two (2) screws (supplied) into top plastic anchors and leave 1/8" (3) space from the wall under head (fig . 2
and fig. 3) for hanging dispenser.
5. Hang the dispenser on the two (2) screws through the keyhole slots at backplate top.
6. Use key to unlock and pull forward the housing cover (fig. 4).
7. Remove soap reservoir and lock dispenser to wall with remaining two (2) screws (supplied) through the holes at
backplate bottom. Tighten all screws (fig. 5).
INSTALLATION STEPS, ADHESIVE ON MIRROR
1. Clean mounting surface in area to be installed with isopropyl alcohol.
2. Mark outline of dispenser on mirror with masking tape.
3. Remove paper liners from self-adhesive pads on dispenser backplate.
4. Place unit on mounting surface with even steady pressure and hold for 1 minute.
5. Let tape cure for 10 hours prior to filling dispenser with soap for use.
5)
INSTALLATION STEPS CHECK
1. Check to ensure that dispenser is firmly attached to mounting surface.
2. Check to ensure that correct viscosity soap is filled into reservoir.
3. Check to ensure that soap container cover is closed and air vent hole is not blocked.
4. Check to ensure that soap container is clean (no spill-over) and not leaking.
5. Check to ensure that cradle gate is latched on valve tube (lift, push and press down to engage pins to latch or
unlatch in reverse operation).
6. Check to ensure that three (3) new Alkaline Type C batteries are installed with correct polarity (note the +/-
indication, and below, typical).
7. Check to ensure that the battery box plug is properly engaged with the cable and the compartment door is closed.
8. Check to ensure that the LED is lit blue and then flashes three (3) times by pushing up the cover safety interlock
switch (blue stem) on bottom to click and hold it.
9. Check to ensure that the housing is properly locked and the security key is retained.
10. Check to ensure that the plastic nozzle cap was removed.
Solution diagnostic
•
Check soap qualities, properties and level in reservoir
•
Check sensor cover for dirt obscuring the lens
•
Check battery charge level
•
Check spout nozzle, cap air hole and valve tube for clogs
•
Check for reflected sensor signals jamming detector
•
Remplace batteries
•
Remove soap container and wash out spout nozzle, cap air hole and valve
tube and replace with fresh new soap
•
Sheck if cradle gate is not properly latched
•
Sheck if valve tube is loose in cradle or cross-threaded
•
Sheck if valve tube cross-threaded onto bottom of reservoir or reservoir is
damaged/punctured
•
Sheck disposable soap cartridge for defects and/or replace
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