1. General
This warranty is granted without prejudice and in addition to the recognized rights for the consumer
vis-à-vis the seller provided in the Royal Legislative Decree of 16 November, approving the restated text
of the General Law for the Protection of Consumers and Users and other complementary legislation.
Therefore, the recognized legal rights for the consumer are not limited or excluded according to the
relevant Regional, National or European legislation.
This warranty shall be valid in all the European Union Member States with the limitations that legally
correspond in the country in which they are intended to be implemented in accordance with their
implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights and limitations related to the product
warranty that legally correspond in each of the States listed in the Attachment in accordance with their
implementing legislation for any product provided that it is intended for the EU market and has been
purchased or used by the consumer or user within the EEA.
2. Legal Warranty
This SUSTECH product has a two (2) year warranty counting from the date of delivery and/or purchase.
During the above timeframe, SUNSTECH shall be held responsible for any lack of conformity of the
product in relation to the contract in accordance with the provisions of the Law for the Protection of
Consumers and Users, that shall entitle the consumer to request the repair or replacement of the product,
unless one of these options is objectively impossible or disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be deemed to be disproportionate if it
imposes unreasonable costs on the seller. In order to determine this, the following shall be considered: (i)
the value of the product if there were no lack of conformity; (ii) the relevance of the lack of conformity;
and (iii) if the other form of remedy could be carried out without major inconvenience to the consumer
and user.
To determine whether the costs are unreasonable, the costs incurred by one form of remedy must be
significantly higher than the costs corresponding to the other form of remedy.
In addition, the consumer may choose between requesting a reduction in the price or terminating the
contract, if he is not entitled to demand the repair or replacement of the product and whenever these
actions would not be
to the consumer and user. However, the termination shall not take place where the lack of conformity is
minor.
Both the repair and the replacement of the product as result of the product's lack of conformity shall be
free of charge for the consumer and user, including labour and materials.
In any case, repairs under warranty shall be carried out by SUNSTECH's Official Technical Assistance
Service or its authorized distributors.
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completed within a reasonable timeframe and would cause more inconvenience
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