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Trouble shooting Q&A
Problem
No picture, no audio
The number of channels
is not as many
as we expected
All of the channels show
"No Signal" or
mosaic tiles appear
on the display
Video is good, but no audio
Remote control does not work
Specifications
Display
Antenna
Speaker
Output Interfaces
LED indicators
Controls
OSD Languages
Features
Power supply
Battery
Operating time
Dimensions
Weight
EN28
Possible Reason
The battery power is too low.
Power cord is not properly hooked up.
The unit is not powered on.
Signal Quality Level of certain TV
channels is too low.
Certain TV channels are not
provided locally.
Signal Quality Level of certain
TV channels is too low.
Wrong antenna is used.
No DVB-T service is provided in the area. No way to watch these channels.
The voice volume is turned too low.
The audio is muted.
No power.
3.5" COLOR TFT-LCD with 480(W)x234(H) resolution Brightness: 230 nits; Contrast
ratio: 250:1. View angle: 90¡ (Horizontal) / 50¡(Vertical)
Built-in telescopic antenna for UHF band reception
Built-in 0.5W/8? speaker
3.5mmAudio/Video connector 3.5mm Earphone connector
Power LED (Operation: green)
Infrared Remote Control 6 Keys: CH+( ), CH-( ), Vol+( ), Vol-( ), Menu (Exit), OK
(Mute) Power on/off slide switch
English, German, French, Portuguese, Spanish, Italian, Dutch, Traditional Chinese,
Simplified Chinese
DVB-T TV/Radio, auto channel search, EPG, channel preview, teletext, subtitle
100/240V AC power adapter with 9V/1.66A DC output
External battery pack (6 AA batteries) for extended operations External 7.4V/1800mA
rechargeable lithium battery (Optional )
Typical 2.5hr (when powered by external rechargeable lithium battery or external
battery pack)
134 x 87 x 22 (mm)
190g (not including rechargeable lithium battery)
Solution
Recharge the battery power.
Check the power cord connection.
Slide the " POWER SWITCH" to "ON" position.
Please perform "Auto search" or "Manual DVB-
search" function to re-scan all of the channels.
Please use external antenna instead of the
built-in antenna to increase the sensitivity.
No way to watch these channels.
Please use external antenna instead of the
built-in antenna to increase the sensitivity.
Please use the antenna in the product package.
Click the " VOL + " button to raise the volume.
Click the " MUTE " button to disable the mute
function.
Check the battery of the remote controller.

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