Problem
Keyboard or Mouse Problems
The built-in keyboard does
not seem to work.
You have installed an
external keyboard or mouse,
and it does not seem to
work.
You have connected an
external keyboard or a
mouse and it seems to be
locking up the system.
Memory Problems
Your System screen in the
Control Panel does not show
the correct amount of
installed memory.
USB Device Problems
You have installed a USB
device. Your notebook does
not recognize the device, or
the device does not seem to
work properly.
Possible Cause
The notebook has gone into
Sleep mode.
Your application has locked out
your keyboard.
NumLock key has been set.
Your external device is not prop-
erly installed.
Your operating system is not set
up with correct software driver
for that device.
Your operating system is not
setup with correct software
driver for that device.
Your system has crashed.
Your memory upgrade module
is not properly installed.
You have a memory failure.
The device is not properly
installed.
Possible Solutions
Push the Power/Suspend/Resume button.
Try to use your integrated pointing device to restart your system.
Press the NumLock key to toggle it off.
See "Device Ports" on page 70.
Re-install your device.
Check your device and operating system documentation and activate the proper
driver.
Check your device and operating system documentation and activate the proper
driver.
Try to restart your notebook.
Remove and re-install your memory upgrade module.
Module" on page 61.
Check for Power On Self Test (POST) messages.
sages" on page 88.
Remove and re-install the device.
82 - Troubleshooting
See "Memory Upgrade
See "Power On Self Test Mes-
See "Device Ports" on page 70.