1 YEAR LIMITED WARRANTY
This warranty applies to SERA Vanities and bathroom furnishing products (medicine cabinets, linen cabinets, mirrors and accessories) installed
for residential use only. Vanities installed in accordance to recognized plumbing codes of practice and which do not breach the warranty
coverage shall be guaranteed to be free of manufacturer defects for a period of one (1) year. Bathroom furnishings which do not breach
coverage and follow proper installation instructions shall also be guaranteed to be free of manufacturer defects for a period of 1(one) year.
This warranty is non-transferable and applies only to the original purchaser and the original installation site.
We guarantee your satisfaction with each SERA product. Should any vanity or bathroom furnishings item not meet your satisfaction due to a
visual defect, return it to the retailer with its original packaging intact, prior to installation.
IMPORTANT: Installation of any item automatically deems its acceptance. You may also contact SERA at 1-888-642-8844 for any assistance.
INFORMATION ABOUT WARRANTY COVERAGE
This warranty does not cover damages or failure(s) attributed to or resulting from:
Vanities or bathroom furnishings installed with obvious or apparent visual defects.
Defects or damages to vanities or bathroom furnishings incurred by improper installation which does not comply strictly with the
installation instructions set forth by SERA.
Defects or damages to vanities or bathroom furnishings incurred by improper maintenance care.
Defects or damages to vanities or bathroom furnishings caused by any accidents, be they incidental or natural, severe or
otherwise.(e.g. fire, dropped by contractor, scratched or otherwise damaged while moved on location).
Damages caused by flooding or water from leaking pipes, faucets, household appliances, etc. up to and including flooding and any
damage caused by natural disasters. You should contact your Home Insurer for any damages caused by natural disasters.
Damage due to shipping: Any damages incurred due to delivery service mishandling should be handled with the forwarder that
delivered the vanity, no later than seven (7) days of the item being delivered. If you do not have this information, please contact the
Retailer or Golden Elite promptly for further assistance.
WARRANTY SERVICE
Any manufacturer defects found on a SERA vanity or bathroom furnishings product may be reported to Customer Service at 1-888-642-8844
no later than 30 days after the delivery date.
A duly dated proof of purchase will be required when making any service claim.
SERA reserves the right to have the product inspected (on location or otherwise) to assist in the rendering of a decision as to the
claim.
Any product returns must be authorized by SERA with regards to any claim made, or the obligations or limitations of this warranty or
any alterations to it thereof.
CONSUMER RESPONSIBILITIES AND MAINTENANCE:
Golden Elite does not recommend the use of abrasive cleansers on any of its products. Abrasive cleansers will damage the
cabinets, countertops, metal and/or glass finish of your vanity.
For daily maintenance, use a damp cloth and a soft liquid cleaner.
Never use abrasives or cleansers containing acetone, chlorine or strong bleach.
DO NOT use scrapers, metallic brushes, or other objects or products which can harm, graze or tarnish surfaces.
To maintain your granite or marble countertop it should be re-sealed every six (6) months. This will prevent cloudiness and/or
permanent staining. Check with a qualified professional installer or stonemason for accurate recommendations. RE-SEAL WITH A
NON-TOXIC SEAL ONLY.
Any failure to adhere to these responsibilities may result in your warranty and pertinent coverage therein to be void.
*NOTE: This warranty is considered void if your bathroom does not have proper ventilation. According to building standards,
every bathroom should have a functioning ventilation system in order to avoid abnormally high levels of humidity.
MAINTENANCE INSTRUCTIONS ON COUNTER TOPS
CETTE GARANTIE COUVRE QUE LA RÉPARATION OU LE REMPLACEMENT DE PRODUITS DEFECTUEUX OU ENDOMMAGÉS ET NE COUVRE PAS LE COÛT DE L'ENLÈVEMENT OU LA
RÉINSALLATION D'UN NOUVEAU PRODUIT NI LES FRAIS OCCASIONNÉS PAR UNE NOUVELLE LIVRAISON. CETTE GARANTIE NULLE SI CET ARTICLE EST INSTALLÉ AVANT UNE
THIS WARRANTY ENCOMPASSES THE REPAIR OR REPLACEMENT OF DEFECTIVE OR DAMAGED PRODUCTS AND DOES NOT COVER THE COST OF REMOVAL OR INSTALLATION OF NEW A
PRODUCT OR DELIVERY CHARGES. THIS WARRANTY WILL BE VOID IF THIS ITEM IS INSTALLED PRIOR TO ANY CLAIM AND/OR INSTALLED WITH OBVIOUS VISUAL DEFECTS.
RÉCLAMATION ET / OU INSTALLÉ AVEC DES DÉFAUTS VISUELS.
1-888-642-8844