Warranty
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Warranty
We grant a warranty of 24 months from the
date of purchase for the distributed appli-
ance.
Within this period we will either repair or re-
place the appliance or accessory (damages to
accessories do not automatically cause a re-
placement of the complete appliance) all de-
fects due to manufacturing or materials at no
cost.
Damages due to inappropriate use (operation
on wrong voltage or type of current, connect-
ing to unsuitable power supplies, breakage,
etc.) are exempt from warranty, as are normal
wear and minor defects that only negligibly in-
fluence the appliance's serviceability. Inter-
ventions by unauthorised parties and the use
of spare parts not supplied by Royal Appli-
ance make the warranty null and void.
Consumable parts are not included in the war-
ranty and must be paid for!
The warranty is only valid if the date of pur-
chase has been acknowledged by the deal-
er's stamp and signature on the warranty card
or if a copy of the invoice or sales slip is in-
cluded with the sent-in appliance. Warranty
work does not extend the warranty period nor
does it constitute a claim for a new warranty!
Always ship the appliance completely empty
and dry and include a short description of the
malfunction in printed letters in your package.
Head your letter with the line "warranty claim".
Send it to the following address, including the
warranty card or a copy of the purchase slip:
Zpage 124, „International Service"
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