Technical Specifications
Capacity
Resolution
Units
Auto Shut Off
Operating Temperature
Power
For information about our other scale products, visit www.dymo.com.
Troubleshooting
Problem/Error Message
No display
is displayed
Negative number is displayed
is displayed
0.0
Display reads
with an item on the
platform
If you need further assistance, contact Technical Support at (877) 724-8324. You can also
obtain support at www.dymo.com.
Warranty
Your DYMO® Scale comes with a warranty against defects in materials, design, or workmanship, for one year from the
original date of purchase, when used in accordance with all operating instructions. Normal wear and tear is not covered,
nor is excessive use, abuse or damage caused by a user either intentionally or accidentally.
EXCEPT AS PROVIDED HEREIN, DYMO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND DYMO SPECIFICALLY
EXCLUDES WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DYMO'S LIABILITY UNDER
THIS WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE SCALE. DYMO SHALL NOT BE RESPONSIBLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE AND COUNTRY TO COUNTRY.
In the event of a product failure, please visit www.dymo.com/support or contact DYMO Technical Support to obtain a
Return Material Authorization (RMA) number and further instructions to return your product.
4
5 pounds (2000 g)
0.1 oz. (2 g)
ounces (grams)
After thirty seconds of inactivity
40° - 104° F (4.5° - 40° C)
9-volt alkaline battery or Pelouze
Adapter Model #ADPT2
Solution
Ensure the scale is plugged in, or replace the battery.
Replace the 9-volt battery.
A tare value is displayed as a negative number when the items
are removed from the scale. Press ZERO/HOLD to reset the
scale to zero.
The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.
This can happen because:
• The Zero/Hold button was pressed while an item was on
the scale.
• Power to the scale was disconnected or turned off and then
on again with an item on the scale.
In both of these cases, remove the item from the platform and
press the ZERO/HOLD button to return the display to 0.0.