The Cd Or Dvd Cannot Be Read By My Computer; A Media Profile Cannot Be Generated; Streaks In The Scanned Image - HP Designjet T11 MFP Série Guide De Référence Rapide

If it persistently fails to start up, use the 'System Recovery' DVD that came with
your scanner system to reinstall the software.
1. With the system on, insert the System Recovery DVD into the DVD drive.
2. Turn off the touch screen and then turn it on again.
3. Follow the instructions on the screen.
4. When the software has been reinstalled, you are prompted to remove the DVD
and restart the touch screen.
5. When the touch screen restarts, you are required to calibrate the position of
the pointer by touching the targets that appear on the screen. For an accurate
calibration, perform the calibration from your most typical operating position
and use whatever implement you use to operate the touch screen.
6. After touching the targets, you are asked to touch any part of the touch screen.
If you are satisfied with the result of the calibration, press the Yes button. If
you are prompted to restart the system, press the No button.
7. The language selection screen appears. Select the language you want to use
for the Designjet Scan application. The touch screen automatically restarts in
the selected language.
8. Allow time for the operating system to reload. The process is complete when
the touch screen shows the Copy tab of the Designjet Scan application.

The CD or DVD cannot be read by my computer

The scanner creates CDs and DVDs compliant with the ISO 9660 standard plus
Joliet Extension. This standard is commonly supported, but HP does not guarantee
that all computers can read the CDs and DVDs created by the scanner.

A media profile cannot be generated

Ensure that the scanner and the printer are both turned on and ready for normal
operation.
Ensure that the scanner is connected to the printer and that both the scanner and
printer are connected to the LAN.

Streaks in the scanned image

If the problem is visible when previewing the image on screen, it may be due to dirt
or scratches on the glass. First, check the original document to make sure that it is
clean and free of creases or other impediments that may drag across the glass. If
the document is clean and in good condition, try cleaning the glass (see
glass plate and the scanning area on page
need to replace the glass.
56 Chapter 4 Troubleshooting
47). If the problem persists, you may
Clean the