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Troubleshooting
There may be a number of causes of abnormal operation. Occasionally receivers can hang (just as
a PC will do from time to time). In this case, you should disconnect the STB from mains power, wait
30 seconds and then reconnect it to mains power. If the unit is still not operating correctly, refer to
the following table for the indicated problem and likely solution.
Symptoms
AC power cord is not
connected
Indicators on front
panel do not light up
The cables connecting the
TV and the receiver are
not properly connected
The TV mode is not correct
No picture and
sound
Incorrect video definition
Insufficient signal strength
Picture and/or audio
glitch
Electrical interference
The receiver or TV is in
mute mode
No sound
Initial volume level has not
been set on your TV
Batteries not inserted
Batteries are flat
Remote control is not
working
Remote control is outside
the range of operation
Files are of wrong format.
Music files on a USB
memory stick don't
Files are not at the root or
appear
top level.
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All manuals and user guides at all-guides.com
Possible causes
Check that the power cord is plugged into
the wall socket.
Make sure the power switch is on.
Make sure that the correct cable is
connected between the TV and the receiver,
and that the antenna is connected.
Check that the correct video or AV input has
been selected on your TV.
If you have a Composite or S-Video
connection to your TV, video definition must
be set to 576i. Press EXIT and then FORMAT on
the remote control until you see a picture.
Check that the antenna cable is securely
plugged in and that the signal is adequate.
Check that all antenna cabling is quad-
shielded.
Press the MUTE button on the receiver and on
the TV.
Select the desired TV volume level using the
TV remote control.
Insert batteries
Change the batteries in the remote control.
Aim the remote control directly at the
receiver.
Check that the format is, MP3.
Move the files out of folders or directories.
Solution
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