What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
1. Call the Samsung
Contact Center
and ask for remote
support.
All manuals and user guides at all-guides.com
2. Open the menu
on your TV and
go to the Support
section.
English - 20
3. Select Remote
Management and
Provide the Pin# to
the agent.
4. The agent will then
access your TV.
That's it!