10 YEAR LIMITED WARRANTY
DaVinci warrants the IQ3 (not its accessories) against defects in materials and
workmanship under normal use for a period of ten (10) years from the date of
retail purchase by the original end-user purchaser with proof of purchase. If a
physical defect arises and a claim is received within the warranty period, at
its option and to the extent permitted by law, DaVinci will either (1) Repair the
product defect, or (2) Exchange the product with a product that is new or is a
functionally equivalent product. Customer is responsible for bearing the cost of
freight in order to receive warranty support.
The limited warranty does not apply to normal performance degradation of
materials, wear and tear of hinges, mouthpiece or neglecting to adhere to
cleaning instructions. Please contact the DaVinci support team for any customer
service needs.
For expedited service, register your product and sign up for DaVinci's VIP
Customer Service Program.
For full warranty details visit:
davincivaporizer.com/warranty-information