TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables
contain possible causes and notes for resolving an error message or malfunction. It is
recommended to read the tables carefully below in order to save your time and money
that may cost for calling to the service center.
Fault
Heat plate
does
The work
not heat
light
doesn't
work
Heat plate
heating
Heat plate
The work
does
lights on
not heat
The working light on
the panel remained on
The product cannot
automatically limit
temperature
NOTE
Note: For products with a reset hole on the back of the temperature control rod, if the
product fails, press the button in the reset hole with an appropriate appliance. If the
product still does not work, please troubleshoot according to the above self-test table.
Possible reasons
• The power is not on
• Internal wires
disconnected
• The display light is broken
• The electric heat pipe is
• Thermostat damage
• Switch indicator
light damaged
• The electric heat pipe is
damaged
• The thermostat is
damaged
• The internal cable is
disconnected
• The thermostat is
damaged
• The heat pipe in the lower
disk is damaged
• The thermostat is
damaged
• The thermostat wire is
loose
12
Coping methods
Check whether the switch,
plug, socket, and power
lead are in good condition,
and the plug and socket
should be inserted in place.
Send to designated
service outlets for repair
Send to designated
service outlets for repair
Send to designated
service outlets for repair
Send to designated
service outlets for repair
Send to designated
service outlets for repair
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