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Troubleshooting Chart
If you are experiencing a problem that is not listed in this chart, or have
checked all the possible cause listed and you are still experiencing the
problem, see your authorized dealer.
Problem
Engine is running,
1. Circuit breaker is open.
but no AC output is
2. Poor connection or defective cord.
available.
3. Connected device is bad.
4. Fault in generator.
5. GFCI on control panel is tripped.
Engine runs well
1. Short circuit in a connected load.
but slows down
2. Generator is overloaded.
when loads are
3. Engine speed is too slow.
connected.
4. Shorted generator circuit.
Engine will not
1. Fuel shut-off is OFF.
start, or starts and
2. Air filter is dirty.
then runs poorly.
3. Out of gasoline.
4. Stale/Expired gasoline.
5. Spark plugs not connected.
6. Bad spark plugs.
7. Water in gasoline.
8. Over-choking.
9. Low oil level
10. Excessively rich fuel mix.
11. Intake valve stuck open or closed.
12. Engine has lost compression.
Engine shuts down
1. Fuel has run out.
during operation
2. Dirty air filter.
3. Fault in engine.
Engine lacks power
1. Load is too high.
2. Dirty air filter.
3. Engine needs to be serviced.
Engine falters
1. Choke is opened too soon.
2. Carburetor is running too rich or
too lean.
TROUBLESHOOTING
Cause
Correction
1. Reset circuit breaker
2. Check and repair.
3. Connect another device that is in
good condition.
4. Contact authorized service facility.
5. Verify ground connections.
1. Disconnect shorted electrical load.
2. See "Overloading Generator" section.
3. Contact authorized service facility.
4. Contact authorized service facility.
1. Turn to "ON".
2. Clean or replace air filter.
3. Fill fuel tank.
4. Drain fuel tank and fill with fresh
fuel.
5. Connect wire(s) to spark plugs.
6. Replace spark plugs.
7. Drain fuel tank; fill with fresh fuel.
8. Move knob to "no choke" position.
9. Fill crankcase to proper level.
10. Contact service facility.
11. Contact service facility.
12. Contact service facility.
1. Fill fuel tank.
2. Clean or replace air filter.
3. Contact authorized service facility.
1. Reduce load.
2. Clean or replace air filter.
3. Contact authorized service facility.
1. Move choke to halfway position until
the engine runs smoothly.
2. Contact authorized service facility.
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