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FAQ / Troubleshooting
Problem
Possible Cause or Solution
The CD player will not
1. Make sure that the USB cable is connected correctly.
turn on.
2. Replace the batteries.
The CD player does
1. Moisture may have condensed on the lens, open the CD cover and
not play or stops
leave it open for about one hour to let it dry out.
playing.
2. Make sure that the CD is inserted with the label facing up.
3. Ensure the CD is not scratched or damaged.
No sound or poor
1. Earphone plug is not rmly inserted into the phone's jack, reinsert.
sound.
2. Volume is set to a minimum, increase volume.
3. The battery is low, recharge.
4. CD is defective, replace.
Warranty
Our company warrants all products to be of the highest quality in material, craftsmanship and service,
effective from the date of purchase to the end of the warranty period.
This warranty extends only to personal use and does not extend to any product that has been used for
commercial, rental, or any other use in which the product is not intended for. There are no warranties other
than the warranties expressly set forth with each product.
This warranty is non-transferable. Our company is not responsible in any way for any damages, losses or
inconveniences caused by equipment failure caused by user negligence, abuse, or noncompliance with the
user manual or non-compliance with any additional safety recommendations or warnings included in the
product packaging and manual.
What is not covered by the warranty:
1. The warranty immediately becomes void if the product has been tampered with, repaired or modi ed by
non-authorized personnel.
2. Damage (accidental or otherwise) to the product that does not impact the product's operation, including but
not limited to rust, change in color, texture or nish, wear and tear, and gradual deterioration is not covered.
3. Damage caused by accident, abuse, natural disaster, intentional or accidental misuse, re, neglect or
improper maintenance, and use under abnormal conditions is not covered.
4. Products that have exceeded the warranty service period stipulated by our company are not covered.
5. The warranty immediately becomes void if the original serial number is removed, obliterated or altered from
the product.
6. Packaging and attached accessories, services and additional con gurations other than those promised by
the salesperson are not covered.
7. The warranty immediately becomes void if the instructions in the user manual are not followed.
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