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Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
Troubleshooting
Problem
Burner will not light with match
Irregular flame pattern, flame does not run the full length
of burner.
Flame is yellow or orange
Flame blow out
Flare-up
Persistent grease fire.
Flashback (fire in burner tube(s))
Inside of lid or cooking grid is peeling
For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142 for immediate assistance.
Possible Cause
No gas flow.
Obstruction of gas flow.
Spider webs or insect nest in burner tube.
Burner ports clogged or blocked.
Burner ports are clogged or blocked.
New burner may have residual manufacturing oils.
Spider webs or insect nest in burner tube.
Food residue, grease or seasoning salt on burner.
High or gusting winds.
Low on LP Gas.
Grease buildup.
Excess fat in meat.
Excessive cooking temperature.
Grease trapped by food buildup around burner system.
Burner and/or burner tube is blocked.
Baked on grease buildup has turned to carbon and is flaking off. Clean thoroughly.
Prevention/Cure
Check if LP gas tank is empty.
Clear burner.
Clean burner tube.
Clean burner ports.
Clean burner ports.
Burn grill for 15 minutes with the lid closed.
Clean burner tube.
Clean burner.
Turn front of grill to face wind or increase flame height.
Replace LP gas tank.
Clean grill.
Trim fat from meat before grilling.
Adjust (lower) temperature accordingly.
Turn knobs to "LOCK OFF" position. Leave lid in closed position
and let fire burn out. After grill cools, remove and clean all parts.
Clean burner and/or burner tube.
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