Troubleshooting
Problem
The operating time for a
fully charged battery is
short, or the computer
does not operate with a
fully charged battery.
The battery does not
charge.
The hard disk drive does
not work.
The computer does not
respond.
For your safety, never attempt to repair the device yourself.
Attempting to do so will invalidate the warranty. Internal components
of the device carry a risk of electric shock.
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Remove and reinsert the battery. If the problem persists, you
may need to replace the battery.
The surge protector in the battery might be active. Turn off the
computer for one minute to reset the protector; then turn on
the computer again.
Replace the battery.
Hard Drive
In the Boot menu in AMI Setup Utility, make sure that the hard
disk drive is included in the Boot Sequence.
Other Problems
Turn off the computer by pressing and holding the power
button for 4 seconds or more. If the computer still does not
respond, remove the AC adapter and the battery.
Your computer may lock if it enters sleep mode during a
communication operation. To prevent this from happening,
disable the sleep timer when you are working on the internet
or network.
Solution
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