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FREQUENTLY ASKED QUESTIONS
What is the best humidity setting?
We recommend setting your dehumidifier between 40-45%.
Is the air that comes out of the dehumidifier supposed to be hot?
Yes, usually this air feels warm.
Why isn't the dehumidifier collecting any water?
There may not be enough humidity in your environment or the relative humidity might be set higher than
ambient humidity.
Does the fan run continuously?
In continuous mode, the fan will run continuously.
In smart dehumidify mode or manual mode the fan will cycle on and off.
Can I use an extension cord?
No, the dehumidifier is built to operate using the power cord provided.
Does the timer cycle on and off forever?
The on and off timers can be used at the same time however, they will only cycle one time and then resume
normal functioning.
How do I hook up my direct drain?
Remove the cover from the continuous drain outlet and attach the provided connector and drain hose to the
back of the appliance. Direct the other end of the hose to a bucket or floor drain.
Does the filter light come on when it is dirty?
The filter light comes on automatically after about 250 hours of use even if the filter is clean. Clean the filter
and then press the filter button to turn the filter light off.
What is the plastic piece in the bucket?
This rounded piece is called a buckle and is clipped on to the back of the dehumidifier. It is used to wrap
the power cord during long term storage of the dehumidifier. The small piece is the connector which
connects the provided drain hose to the appliance.
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