Publicité
Les langues disponibles
Les langues disponibles
Symptoms
Power LED does not
turn ON
Power LED is on,
but there is no image
The image is distorted
or there are wave pat-
terns in the video
The position of the
image is shifted to
one side
The size of the image is
incorrect
The screen is too
bright / too dark
The image is blurry or
unclear
The video color is off
Cannot display UHD
Abnormal noise
* Please note that the design, specifications, and appearance of the product may be changed
without notice for product improvement.
* If there is a discrepancy between the information provided and the actual product, the actual
product will take precedence.
12
FAQ
Checkpoint
• Have you pressed the power button on the monitor and confirmed that it is turned on?
• Confirm that the power cord is correctly connected to both the monitor and the power outlet.
• Has the blank screen saver been activated? Move the mouse or keyboard to check.
• Check that the brightness and contrast are not set to minimum.
• Confirm that the signal cable is correctly connected to both the monitor and the computer.
• Check that the pins on the signal cable are not bent and that the cable is not damaged.
• Is the computer powered on? If you have another monitor, try connecting it to the computer to
confirm that it is working correctly.
• Does the computer's signal timing match the specifications of the monitor?
• Confirm that the signal cable is correctly connected to both the monitor and the computer.
• Move any electrical equipment that may be causing electrical interference away from the
monitor.
• Is the voltage normal? Do not use a octopus wiring setup.
• Does the computer's signal timing match the specifications of the monitor?
• Is the computer's resolution correct?
• Does the computer's signal timing match the specifications of the monitor?
• Adjust the brightness and contrast settings from the screen (OSD) menu.
• Set the display resolution on the PC to the same native resolution as the recommended screen
mode of the monitor.
• Does the computer's signal timing match the specifications of the monitor?
• Check that the pins on the signal cable are not bent and that the cable is not damaged.
• Check that the pins on the signal cable are not bent and that the cable is not damaged.
• Adjust the red/blue/green color settings from the screen (OSD) menu.
• Reset the settings from the screen (OSD) menu.
• Does the computer's signal timing match the specifications of the monitor?
• This product supports a maximum resolution of 3840x2160 (UHD), including HDMI, DP.
However, some graphics cards may not support 3840x2160. Please check with your nearest
dealer or manufacturer regarding the hardware limitations of your computer.
• Is the cable correctly connected?
Publicité
