SYMPTOM
TV
Bad
Picture
(snow,
multiple
images
distortion,blurry)
No sound.
Black
and White
picture.
No picture or sound
Coloredpatches
of
picture.
Panel
function
key does
not respond
correctly.
The display
monitor's
panel
goes
hot.
Unusual dots
Stripes on screen
The
top
of
the monitor
gets
hot.
Unable to
select
a
certain channel.
Disorder display
at
power on.
TROUBLESHOOTING GUIDE
CAUSE (AND
REMEDY
)
.
Check the
location of
the antenna
and
adjust
it if necessary.
.
Make sure
the antenna cable
is
firmly
connected.
.
Make
sure all input
cables
are
firmly
connected.
.
lncrease
the volume.
.
Check
whether the
mute
function
has been
activated
on
the
Remote
Control.
.
Check the PICTURE
setting within
the
PICTURE menu.
.
Check
to
make sure
the
program you are
watching
is
broadcast
in
Color and
not
Black
& White.
.
Make
sure
the unit
is
plugged
in and
turned
on.
.
Make sure that the
ATV
mode is selected.
.
Try a
new channel
to
check
for possible
station trouble.
.
Make sure
the antenna
is
connected
properly.
.
lncrease
the volume.
.
Make sure the
antenna
or
audio/video source device
is
working properly.
.
Make
sure
all cables are
firmly
connected.
.
Check
for
local interference.
.
lake
sure there
are
no
unshielded electrical devices nearby
that
are
causing
interference.
.
Turn the
TV
off
for
30 minutes, then
try
it again.
.
Under
the influence
of
electrostatic
phenomenon,
the
product
may
malfunction and
require usertopowerreset.
.
Unplug and
re-plug the
AC
power cord.
.
LED TV
takes
inside
lighten phosphor. lt
may increase the
temperature
of
the screen
in
some occasions. lt's
not
a
defect.
.
Black
dots and Bright
points may appear on
the
LED screen.
This
is a
structural
property of
the
LED panel and
is
not a defect.
.
Adjust
the impulse
phase may
decrease
stripes.
RGB
in
.
lt
may
occur during
longtime
working. lt's
not a defect.
.
ïhe
channel maybe skipped.
Choosethischannel
by
directly selecting
the
buttons
from the remote
control.
.
This may
be
caused because
of
a
veryshortinterval
between
POWER OFF and ON.
.
Unplug
the
power and
restart.
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