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Frequently Asked
Questions (FAQ)
It takes several seconds to display the image after
turning the TV on
●
When turning the TV on, the panel adjustment is
performed. It is not a malfunction.
How can I confirm that my TV is working properly?
●
The TV has a built-in Self Test. On the remote control,
press MENU and scroll down and select HELP to
access the TV SELF TEST. Run the test and follow
the on screen instructions.
Why doesn't the remote control work?
●
Check that the batteries are fresh, are of the same
type and are installed with the correct polarity (+ & -).
●
To operate other devices, such as changing channels
when using Cable or Satellite boxes, or operating
non-Panasonic Blu-ray players, use the remote
supplied with the device.
Why is there no picture or just a blue, black or
snowy screen being displayed?
●
Ensure that the power cord is plugged in and the TV
is turned on (front red LED light should be on, not
blinking).
●
Press the INPUT button on the remote to select the
correct input source.
●
Ensure all connections are correct and secure.
●
When using external video source, such as a Cable/
Satellite box or DVD player, ensure that the device is
on and functioning correctly.
●
Press MENU on the TV's remote control. If the menu
is displayed, then the TV is working; recheck above
steps.
The image or sound from external equipment are
unusual when the equipment is connected via HDMI.
●
Set HDMI auto setting (Setup menu) to Mode1.
(p. 14)
The display panel moves slightly and clattered
sound is heard when it is pushed with a finger.
●
There is a little gap around the panel to prevent
damage to the panel. This is not a malfunction.
LED turns to orange
●
Panel maintenance may be in progress.
LED turns to orange again in standby mode when the
TV is turned on / off before the panel maintenance is
completed.
●
During panel maintenance, avoid touching and
exerting any pressure on the screen. (e.g. wiping the
screen, etc.)
●
For more information
"Panel maintenance" (p. 18)
The panel maintenance notification is displayed
when turning the TV off with Standby On / Off switch
of the TV's remote control.
●
Perform the panel maintenance. Select [Turn the
TV off now] and press OK button to start the panel
maintenance.
●
The panel maintenance is interrupted when selecting
[Don't start panel maintenance this time] or turning
the TV off while the notification is displayed.
The notification is displayed again when turning the
TV off with Standby On / Off switch of the TV's remote
control next time.
●
For more information
"Panel maintenance" (p. 18)
A white horizontal line appears in Standby mode.
●
A white horizontal line may appear on the screen for a
while to adjust the panel. This is not a malfunction.
Why is the screen blank and the power LED
blinking?
●
The TV has gone into shutdown mode to protect itself.
Try unplugging it for a few minutes and connecting it
again. If there was a temporary power surge on the
AC line it may now be OK. If the blinking returns, visit
www.panasonic.ca/english/support.
About the inquiry
●
Please contact your local Panasonic dealer for
assistance.
If you make an inquiry from a place where this TV
is not present, we cannot answer about contents
that require visual confirmation for connection,
phenomenon, etc. of this TV itself.
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