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12. Troubleshooting
Always disconnect the product from the compressed air supply before carrying out any maintenance or
repair work.
Fault
The hose does not wind
back onto the drum fully.
The hose doesn't click
into place.
Air escapes from an
unsealed part.
13. Care and cleaning
Never use aggressive detergents, rubbing alcohol or other chemical solutions, as these could damage the
housing or even impair the functioning of the product.
• Only use mild detergents to clean the compressed air hose.
• Use a dry, lint-free cloth to clean the frames and hose drum.
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Possible cause
• The hose was rolled too quickly.
• The hose was not rolled evenly.
• The spring force is too low.
• The replacement hose is too
heavy.
• The hose stop ring (5) was
adjusted.
• The hose reel was not installed
correctly.
• The hose was released too
quickly.
• The locking mechanism may be
faulty.
• The hose is damaged.
• The seal on the hose drum may
be worn.
• A hose clamp is not in the correct
position.
Solution
• Roll the hose slowly.
• Roll the hose evenly.
• Adjust the spring force.
• Use a replacement hose with a suitable
weight.
• Move the hose stop ring to the correct
position.
• Check that the product was installed
correctly. See section 9 ("Installation") for
details.
• Hold the hose in your hand and slowly
guide it back onto the hose drum.
• Replace the locking mechanism.
• Replace the hose.
• Contact a technician to replace the seal
on the hose drum.
• Replace the hose clamp or secure it in
place.
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