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time of purchase or if the product was registered on-line, this is not necessary).
Before returning any equipment for repair, please be sure it is adequately packed and
cushioned against damage in shipment, and that it is insured.
Service
All equipment being returned for repair must have a Return
Authorization (R/A) Number. To get an R/A number, please call the
Furman Service Department at (707) 763-1010 ext 121, between
the hours of 8:00 am and 5:00 pm US Pacific Time. When returning
equipment for repair, please use the original packaging to ship the
product. Also, please enclose a note giving your name, address,
phone number, e-mail address, and a description of the problem.
Please display your R/A Number prominently on the front of all
packages.