AeroSleep OYO Mode D'emploi page 16

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Troubleshooting
If the answer to your question is not in this list, our experts are happy to help:
Issue What you see in the App
OYO Monitor 'OYO Monitor
disconnected disconnected'
OYO docking 'Dock disconnected'
station
disconnected
Phone 'No internet connection'
disconnected
to internet
16
All manuals and user guides at all-guides.com
Possible causes
1. Battery not charged
2. Monitor out of range
1. Internet issues
2. Not plugged in
3. Docking station
connected to different
Wi-Fi network
Phone has no internet
or Wi-Fi connection
hello@aerosleep.com
Advice to solve the problem
Check if the Monitor battery is charged
Check if the OYO Monitor & docking
station are in the same room
Check if your Wi-Fi network is
working and set to 2,4 GHz.
Check if the OYO docking station is within
reach of the router. If not, move it closer.
Check if your OYO docking station is plugged in.
Go to 'Settings' in the OYO App, tap your baby's
name and then 'Wi-Fi settings'. Connect the
OYO docking station to your Wi-Fi network.
Make sure your smartphone is
connected to internet