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Problem Solving
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
Motor will not start.
Motor suddenly stops.
Does not clean the carpet or
floor.
No suction at the end of the
hose.
Headlight not working.
Noise from the brush roll area.
Cleaner is hard to push.
Brush roll will not turn.
Burning smell.
Cleaning height knob will not
turn.
Missing parts or questions.
All manuals and user guides at all-guides.com
CAUSE
3
Electric Plug
3
Thermal Cut Off
3
Disposable Dust Bag
and Filter(s)
3
Belt
3
Brush Roll
3
Hose
3
Disposable Dust Bag
3
Hose
3
Light Bulb
3
Brush Roll
3
Belt
3
Cleaner Height Setting
3
Belt
3
Brush Roll
3
Belt
3
Brush Roll
3
Belt
3
Cleaner Height Setting
3
SOLUTION
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Refer to page 8.
Change the bag. Hint: If picking up fine dust, the bag
may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag
and filter(s). Make sure the dust bag is installed properly.
Make sure bag cover is installed properly.
Replace a cut, loose or out of shape belt.
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Remove any clogs from the hose that restrict the airflow.
Change the bag. Hint: If picking up fine dust, the bag
may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag.
Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose. (See pages 10)
Replace light bulb.
Remove hood and clean debris from the brush roll area.
Replace a cut, loose or out of shape belt.
Turn adjustment knob to a higher position. Hint: Put
handle in operating position. Tilt the cleaner back to
raise the front wheels off floor. Then turn the knob.
Replace a cut, loose and out of shape belt.
Remove hood and clean debris from the brush roll area.
Replace cut, loose or out of shape belt.
Remove hood and clean debris from the brush roll area.
Replace cut, loose or out of shape belt.
Hint: Put handle in operating position. Tilt the cleaner
back to raise the front wheels off floor. Then turn the
knob.
Call 1-877-207-0923 for customer assistance.
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