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If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troubleshooting
section in the e-Manual. If none of the troubleshooting tips apply, visit "www.samsung.com," and then click on Support, or call
Samsung customer service at 1-800-SAMSUNG.
Issues
The TV won't turn on.
There is no picture/video.
The remote control does not work.
The cable/set top box remote
control doesn't turn the TV on or
off, or adjust the volume.
✎
Some functions and pictures shown in this manual are available on specific models only.
✎
To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB (samsung.com →
Support → Downloads).
y Excellent Digital Interface & Networking: With a built-in HD digital tuner, your TV lets you watch non-subscription HD
broadcasts without a cable box or STB (Set-Top-Box) satellite receiver.
y 3D: This exciting new feature enables you to view 3D content.
y SMART HUB: Your Gateway to all your content, integrated in one place
– Provides diverse entertainment choices.
– Lets you control your entertainment life with an easy-to-use, user friendly UI.
– Gives you easy access to diverse Apps, with more being added every day.
– Lets you customize your TV by grouping and sorting Apps to your taste.
y AllShare™: AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.
y Anynet+(HDMI-CEC): Allows you to control all connected Samsung devices that support anynet+ with your Samsung
TV's remote.
[UD6900-NA]BN68-03488B-02L03.indb 21
Troubleshooting
Solutions and Explanations
y Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
y Make sure the wall outlet is working.
y Try pressing the
button on the TV to make sure the problem is not the
POWER
remote. If the TV turns on, refer to "Remote control does not work" below.
y Check the cable connections. Remove and reconnect all cables connected to the
TV and external devices.
y Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc)
to match the TV input connections. For example, if an external device's output is
HDMI, it should be connected to an HDMI input on the TV.
y Make sure your connected devices are powered on.
y Be sure to select the correct input source by pressing the
remote control.
y Reboot the connected device by unplugging and then reconnecting the device's
power cable.
y Replace the remote control batteries. Make sure the batteries are installed with their
poles (+/–) in the correct direction.
y Clean the sensor's transmission window on the remote.
y Try pointing the remote directly at the TV from 5~6 feet away.
y Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set
user manual for the SAMSUNG TV code.
License
List of Features
English - 21
SOURCE
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2011-02-18 오전 11:14:53
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