Troubleshooting Guide
Condensation
Solution: This happens when the air inside the tent is warmer than that outside. Open all
your doors and windows to provide maximum ventilation.
Mildew and Odor
Solution: This is caused by dampness. Never store your tent while it is still wet. If mildew
does occur, use a soft brush or a sponge along with mild dish soap. Let the tent dry thor
oughly in the sunlight after washing.
Zipper
Solution: Our tents come with self-repairing zippers. If the zipper separates, you can usually
move the slider to the beginning of the zipper tape and rework the zipper. If this does not
work, a replacement zipper can be ordered from our parts department and installed by any
awning repair shop.
Seam leakage
Solution: Our tents are all seam sealed to keep out rainwater. However; over time this
seam seal tape can become brittle and not as supple. Go to any camping store and buy a
product called seam sealer and apply a generous amount along the leaking seam. This
should solve this problem.
Removing stakes or pegs
Solution: Always bring along a spare hammer or stake puller on your trip. Never remove
stakes by pulling with the inner tent or flysheet.
Fading fabric
Solution: This is a sign of Ultra-violet damage from extended periods in the sun. Avoid
leaving your tent up in the sun when not in use.
Repairing a tear
Solution: For small tears use a self adhesive patch kit available at any camping store.
Broken elastic cord on a pole set
Solution: Usually elastic can be re-threaded using a piece of wire. This can often be avoided
by taking extra care when removing the pole assembly from the clip or sleeve. Push the as
sembly through from one end, rather than pulling from the other end. Repair kits are also
available at most camping stores.
-
-
4