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Trouble
• Heater Does
☛ Tip-over switch engaged (only applicable
on models with tip-over protection).
Not Turn On.
☛ Manual user reset is activated.
☛ Not plugged in properly.
☛ Electrical outlet does not hold plug in
securely.
☛ Thermostat set too low.
☛ Obstruction causing the heater not to
operate.
☛ Circuit breaker trips.
• Not Enough
☛ Heater is in Low Heat or 1 setting.
Heat.
☛ Thermostat set too low.
• Heater Cycles
☛ The thermostat automatically turns
ON and OFF
the heater on and off to maintain
Frequently.
selected comfort level.
• Heater is
☛ Mode Control is set to Fan only
Blowing Cold
setting.
Air.
• Fan Speed
☛ High Heat and Low Heat settings control
Doesn't
the heat output of the heater and not
Change.
the fan speed. Fan runs at the same
speed on all settings.
• Unexpected
☛ You may hear a popping or crackling
Noise.
sound as the heater heats up. This is
normal and safe operation. Once the
heater heats up, the crackling sound
will go away.
• Unexpected
☛ There may be an odor or vapor
Smell.
coming from the heater the first time
you use it or after prolonged or
seasonal storage.
All manuals and user guides at all-guides.com
T R O U B L E S H O O T I N G
Troubleshooting for your Heater
Probable Cause
Solution
✔ Set heater upright on a level surface.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure
electrical outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
✔ Turn Thermostat Control clockwise until the
heater restarts.
✔ Unplug the heater and remove all
obstructions. Position your heater 36" (0.9m)
away from all objects.
✔ Make sure no other high wattage appliances
are operating on the same circuit and reset
breaker if needed.
✔ Change setting to 2 (High Heat).
✔ Turn Thermostat Control clockwise until the
heater restarts.
✔ To make this occur less frequently adjust the
thermostat control clockwise to the highest
setting.
✔ Turn Mode Control to the 1 (Low Heat) or 2
(High Heat) setting.
✔ Run heater in the 2 setting (High Heat) for
maximum heat output.
✔ If the noise persists call Bionaire at
1-800-253-2764.
✔ This is normal and is the result of dust or
other debris accumulating on the heating
element. Make sure the heater is in a well
ventilated area and continue running until the
odor or vapor goes away.
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