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Maintenance
Please use WUBEN battery or WUBEN recommended batteries.
When the product indicates low power, please charge or replace the battery in time to
avoid affecting the durability of the battery.
Please store the product in a dry and ventilated place.
FAQs
Problems
Abnormal
flash or
failure to
turn on
Abnormal
noise
If your problems are still not solved yet, please contact WUBEN Headquarters for after-sales service.
Warranty Policy
1. Warranty Coverage
15 days replacement: Within 15 days from the date of purchase, if the product has
quality problems, customers can request free replacement.
1 year warranty: Within 1 year from the date of purchase, if the product (accessories
excluded) has quality problems, WUBEN will offer free repair for WUBEN registered
customers.
Battery warranty: WUBEN offers a 1-year warranty for the rechargeable batteries but
Causes
Check if the switch is locked
Check if the switch is turned on
correctly
Check if the battery is no power
Check if foreign matter falls in
the tube
Part damage
Solutions
Unlock the switch
Turn on the switch
Try the battery on other products
Pour out possible foreign matter
Contact your seller
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