12. Troubleshooting
Before attributing a fault to the device, please read this guide
again and make sure that the problem is not due to a low battery
charge or operating errors. If the problem persists, appelez le
service après-vente NUM'AXES au 02 38 63 64 40. If the
problem persists, contact your retailer or check out our FAQ
section at www.numaxes.com. You may also contact NUM'AXES
at +33.2.38.69.96.27 or by e-mail at export@numaxes.com.
Depending on the extent of the malfunction, you may have to
return your product for service and repair.
For repairs, please return the complete product and the proof of
purchase (invoice or sales receipt).
13. Guarantee
NUM'AXES guarantees the products against all manufacturing
defects for two years after purchase. All postage and packing
charges will be the purchaser's sole responsibility.
14. Guarantee conditions
The warranty applies only upon submission of a valid proof of
purchase (invoice or sales receipt). The warranty is exclusive to
the original purchaser.
This warranty does not cover the following:
- battery / accessory replacement,
- direct or indirect transport risks linked to the return of
the product to NUM'AXES,
- product damage resulting from:
VIS1065 - Indice A – Fev. 23
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