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EN
8
manual_dusk.indd 8
TROUBLESHOOTING
Some issues that may arise can be solved by the user. If the problem persists after having
tried the following solutions, please contact Prozis customer service.
PROBLEM CAUSE
The earphones
The battery is low.
do not work.
No connection
An earphone and/or playback
can be made
device operation error has
between the
occurred.
earphones and
my playback
The connection is unstable. The
device.
distance between the two devices
is too long.
There is no
The earphone volume or playback
sound.
device volume is too low.
The connection is unstable.
SOLUTION
Charge the device's battery.
Switch the earphones off, then on,
and connect again.
Check if there are other devices
connected to the playback device.
Reduce the distance between the
earphones and the playback device.
Follow the instructions to increase
the volume or increase the playback
device volume.
Reduce the distance between the
earphones and the playback device.
Interrupt the connection and retry.
Warran
All electrical a
covered by th
GENERAL
This documen
warranty is va
purposes.
WARRAN
Prozis guaran
a 2-year perio
delivery, or fo
repair is requi
CONSUM
The gradual p
components,
caused by fau
HOW TO
If the need ar
Prozis custom
and follow the
17/04/19 18:02