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TROUBLESHOOTING
Symptom
The shredder suddenly stops
while shredding.
Shredder is not pulling paper
from the auto-feed tray.
The motor keeps running after
shredding is complete.
NOTE: Do not attempt to repair the shredder yourself.
NOTE: For all replacements and repairs that need to be made, contact Royal Sovereign at +1) 800-397-1025
10
Solutions
•
Ensure that the shredder "OVERHEAT" Indicator light is not on. (Refer to
the Overheat Section)
•
Ensure that the bin is not full. (Refer to the Bin Full Section)
•
Ensure that the paper was properly inserted. (Refer to Auto-Feed Entry
Section)
•
Ensure that the staples are at the top of the page and they do not exceed
the maximum stapled quantity (10 Sheets).
•
Ensure that the paper is not folded.
•
Ensure that the number of sheets in the tray does not exceed the
maximum (150 Sheets).
•
Press the "ON/OFF" button to turn the shredder off.
•
Press the "REVERSE" button.
•
Open the top safety cover and remove any jammed paper.
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