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If you suspect there is a problem with your receiver, please check the following trouble-shooting guide before calling a Fortec
Star authorised service agent.
Warning! Under no circumstances attempt to repair the receiver yourself. Tampering with the receiver will invalidate
your warranty, and may result in a fatal electric shock.
Symptoms
•
Receiver's front display not lit.
•
Receiver is on but no picture or sound or any
menus.
•
Receiver is on but no picture or sound.
•
Interference on picture using VHF output.
•
Bad picture with blocking or frozen.
•
Receiver is not responding to remote control
•
You have lost or forgotten your password
Technical Specifications
TUNER
Input Connector
Frequency Range
Input Impedance
Signal Level
LNB Power & Polarization
LNB Control
22KHz Tone Amplitude
Input Symbol Rate
FEC Decoder
SYSTEM
Transmission Standard
Input Data Rate
Aspect Ratio
Video Resolution
Audio Decoding
Audio Mode
All manuals and user guides at all-guides.com
F-type IEC 169-24 Female
950MHz to 2150MHz
75 Ohm
-65 to - 25 dBm
Vertical: +14V, Horizontal +18V
Current: 600mA Max with Overload protection
22KHz ± 4KHz, Tone burst A/B and DiSEqC 1.2 , Go to X
0.6Vpp (±0.2V)
2~45 Msymbol/sec
Auto, 1/2, 2/3, 3/4, 5/6, 7/8
DVB MPEG-2
Max 15Mb/s
4:3PS, 4:3LB, 16:9
720 x 480 NTSC, 720 x 576 PAL
MPEG Layer L & R
Single channel / Dual Channel/Joint Stereo / Mono
20
Possible cause / solutions
•
Check that the power cable is plugged into the
power socket.
•
Check that your TV is configured for the correct
VHF channel or switched to correct AV input.
•
No signal, check presence of signal.
•
Channel is scrambled.
•
Check that tuning and programming parameters
are set correctly.
•
The antenna is not in correct position.
•
LNB wire is damaged or shorting. Check the
LNB for faults.
•
Unplug receiver from power socket and retry.
•
Local terrestrial TV interference, change the
receivers VHF output channel to different one
then re-tune your TV. Select the appropriate 'TV
Standard' using TV SETTINGS menu.
•
Signal weak or noisy. Check signal quality.
•
Antenna is not in correct position.
•
Check the batteries in your remote control.
Replace with new.
•
Apply master password or contact your Fortec
Star dealer.
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