tws I27 Manuel D'utilisation page 10

Frequently Asked Questions
Q : Why don't these earbuds pair with my phone?
A : Make sure the earbuds are fully charged and powered on.
Make sure your phone's Bluetooth is enabled
If there is no problem with the two points stated above, turn off the powered-on
earbuds after � continuous and quick clicks.
Put them back into the charging case and close the lip, wait for � minute, then open
the charging case and reconnect the earbuds to the phone.
Q : Why does the music cut in or out?
A : First, keep the earbuds no more than ��m away from your phone (no obstacles).
If the distance is less than ��m, follow these steps:
�. Put the earbuds back into the case and close the lid, manually click "forget the
I��" on your phone
�. After �� seconds, open the charging case and reconnect these earbuds with your phone
Q : Why the earbuds still won't be charged or disconnect from the phone after I put them
in the case and close the lid?
A : Make sure the charging case is not in a low battery state.
If the charging case is in a low battery state, the earbuds will neither be charged nor
disconnected.
In this case, please use a type-c charging cable to fully charge the case.
Q : Are these earbuds sweat- and water-resistant?
A : These earbuds are sweatproof and slightly waterproof.
For electronic devices, we do not recommend that you submerge the earbuds in water.
For more detailed product FAQs, please contact our customer service.
Activation & Warranty
Permanent replacement of damaged, defective, upgraded or missing items .Please activate
via email below within �� days.
motastservice@gmail.com
�� EN