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Troubleshooting
Problem
Full-time surge protection
outlets stop providing power
to equipment. Circuit breaker
button is projecting from the
side of the unit.
The UPS does not perform
expected runtime.
The UPS will not turn on.
Possible Cause
Circuit breaker has
tripped due to an
overload.
Battery not fully
charged.
Battery is worn
out.
The on/off switch
is designed to
prevent damage
from rapidly turning
it off and on.
The unit is not
connected to an
AC outlet.
The battery is worn
out.
Mechanical
problem.
The frequency
is outside of the
operating range of
47-63 Hz.
Solution
Turn the UPS off and unplug at least one
piece of equipment. Wait 10 seconds,
reset the circuit breaker by pressing the
button, and then turn the UPS on.
Recharge the battery by leaving the UPS
plugged in.
Please contact Amazon about
replacement batteries.
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
The unit must be connected to a
110/120 V 50/60 Hz outlet.
Please contact Amazon about
replacement batteries.
Please contact Amazon.
Turn the UPS off. Make sure the
frequency range is within 47-63 Hz. Or
you can turn on with battery mode.
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